> For the complete documentation index, see [llms.txt](https://docs.tracr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tracr.com/tracr-articles/video-and-image-assets.md).
# Video and image assets
## Requirements
| Rough | Split | Polish |
| --------------- | ----------- | ------------------ |
| Rough Scan | Split Image | Polish Scan File |
| Rough Image | | Polish Scan Report |
| Rough 360 Video | | Polish Image |
| | | Polish 360 Video |
{% hint style="info" %}
Note: Asset feasibility may vary depending on size. We recommend collaborating closely with your suppliers to ensure a rich and engaging asset experience.
{% endhint %}
## Acceptable diamond photography and videos
Please refer to the manufacturer’s website for examples of how to create videos of your diamonds.
### 360 video direction
When taking the video select the ‘ideal’ option as the speed for the video.
### Crop
Try to ensure that the crop is as close to the diamond edges as possible otherwise the machinery will appear in the video.
## Not acceptable diamond photography and videos
| Issue | Example |
| --------------------------------------------------------------------------------------------------------------- | -------------------------------- |
| Polished asset taken under a UV light; it must be taken under a white light. |  |
| Polished video on a platform instead of a 360 side view. |  |
| Rough video with planning/pen marks, orientated on a platform instead of 360 side view. |  |
| Rough video orientated on a platform instead of 360 side view, with dirt visible. The video is also off centre. |  |
| The diamond should not have a high glare, showing colour in the asset. |  |
| Off centre rough image. |  |
| Poorly cropped rough image. |  |
| Poorly lit rough image. |  |
| Sarine screenshot is not allowed. |  |
## Tracr uploads
### Steps for uploading diamond’s images and video
Tracr provides two methods to upload images and video assets to your diamond.
{% stepper %}
{% step %}
### Data Integration Tool
Please refer to this article to upload additional assets when registering a diamond in Tracr.
{% endstep %}
{% step %}
### Tracr API
Please refer to this article to upload additional assets to automate the upload using the Tracr API.
{% endstep %}
{% endstepper %}
### Media files format & compression
#### Tracr images
JPG, JPEG, BMP, PNG formats are accepted.
#### Tracr videos
* Format - .MP4
* Rotation - At least one full 360° rotation horizontally (clockwise or anticlockwise).
* Number of frames - At least 30.
* Resolution - At least 400 x 400 pixels.
* Good contrast between the stone and the background.
* Unobscured background, clean without clamps.
* (Optional) Additional video in fluorescence.
#### Scan reports
In the Tracr Portal, upload the polished scan report using the ‘scan\_report’ field.
Please make sure you provide a scan report in XML, HTML, or HTM format.
## Additional information
If you require any additional information relating to any of the above, please contact Tracr support:
---
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