Video and image assets

Requirements

Rough	Split	Polish
Rough Scan	Split Image	Polish Scan File
Rough Image		Polish Scan Report
Rough 360 Video		Polish Image
		Polish 360 Video

Note: Asset feasibility may vary depending on size. We recommend collaborating closely with your suppliers to ensure a rich and engaging asset experience.

Acceptable diamond photography and videos

Please refer to the manufacturer’s website for examples of how to create videos of your diamonds.

360 video direction

When taking the video select the ‘ideal’ option as the speed for the video.

Recommended view rough, vertical 360, Right: Recommended view polished, vertical 360.

Crop

Try to ensure that the crop is as close to the diamond edges as possible otherwise the machinery will appear in the video.

Not acceptable diamond photography and videos

Issue	Example
Polished asset taken under a UV light; it must be taken under a white light.
Polished video on a platform instead of a 360 side view.
Rough video with planning/pen marks, orientated on a platform instead of 360 side view.
Rough video orientated on a platform instead of 360 side view, with dirt visible. The video is also off centre.
The diamond should not have a high glare, showing colour in the asset.
Off centre rough image.
Poorly cropped rough image.
Poorly lit rough image.
Sarine screenshot is not allowed.

Tracr uploads

Steps for uploading diamond’s images and video

Tracr provides two methods to upload images and video assets to your diamond.

1

Data Integration Tool

Please refer to this article to upload additional assets when registering a diamond in Tracr.

https://docs.tracr.com/docs/user-documentation/k1n9j0lxofq9w-integration-tool

2

Tracr API

Please refer to this article to upload additional assets to automate the upload using the Tracr API.

https://docs.tracr.com/docs/tracr-api/u3kd38kg2rmtk-register-rough#upload-additional-assets

Media files format & compression

Tracr images

JPG, JPEG, BMP, PNG formats are accepted.

Tracr videos

• Format - .MP4
• Rotation - At least one full 360° rotation horizontally (clockwise or anticlockwise).
• Number of frames - At least 30.
• Resolution - At least 400 x 400 pixels.
• Good contrast between the stone and the background.
• Unobscured background, clean without clamps.
• (Optional) Additional video in fluorescence.

Scan reports

In the Tracr Portal, upload the polished scan report using the ‘scan_report’ field.

Please make sure you provide a scan report in XML, HTML, or HTM format.

Additional information

If you require any additional information relating to any of the above, please contact Tracr support: [e-mail]